Frequently Asked Questions
Got questions? We’ve got answers. Check out our FAQ section for more information.
Have questions about our gaming accessories? We have your answers! Below you'll find responses to some of the most commonly asked questions.
GreenLight Store specializes in a wide range of gaming accessories, including high-precision gaming mice, mechanical and membrane keyboards, ergonomic gamepads, and durable mouse pads. We provide products that cater to both casual gamers and professional eSports players.
Our gaming accessories are designed with the latest technology, offering features like customizable RGB lighting, advanced sensor technology, anti-ghosting, N-key rollover, and ergonomic designs that enhance comfort during long gaming sessions. We focus on both performance and durability to provide the best gaming experience.
Yes, all our products come with a manufacturer’s warranty. The duration of the warranty varies by product, typically ranging from one to two years. We also offer a hassle-free return policy if you encounter any issues with our products.
Customizing the RGB lighting on your GreenLight Store keyboard is easy. Our keyboards come with dedicated software that allows you to choose from millions of color combinations, create lighting profiles, and sync the lighting effects with other compatible devices. Detailed instructions are provided in the user manual that comes with your keyboard.
Yes, our gamepads are designed for cross-platform compatibility, including PCs, consoles (like PS5 and Xbox), and mobile devices. Whether you're gaming on a desktop, laptop, or smartphone, our gamepads offer seamless connectivity and responsive controls.
Our customer support team is available to assist you with any inquiries or issues. You can reach us through the contact form on our website, via email at [email protected], or through our social media channels. We strive to respond to all queries within 24 hours.